Sending text messages during the WebPhone call
After taking the call by operator the user and operator can write messages to each other, sharing links, contacts and other necessary data.
To chat with operator the user should click the icon at the upper right corner of the Call page:
To start chat with the user, the operator should click the icon at the upper left corner of the dialog box:
To close the chat with user, the operator just clicks the chat icon again. To close the chat with operator the user clicks the cross:
After closing the chat user can get back to it by clicking the chat icon and can read all the messages again.
After closing the call page user will not be able to read the conversation.
After closing the chat operator will be able to read the whole chat history with the current user if this user call him again.