Caller data in the WebPhone
From now the caller's IP-address and region are displayed in the WebPhone during the call:
User’s card display
At any moment (during the call and after) you can see the information about client:
Our service provides the ability to transfer any data using JS API - https://excitel.net/en/api-doc#api-Settings-button_code_api
Thus directly during the conversation with the customer you will learn his name, contact details, pages he visited, the list of products selected , his shopping cart, order and phone calls history etc.
To use these function the site owner should put an additional code to his website. This code will transfer different data.
Do you still have questions/suggestions? Write or call us to support.