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FREE CALLS OVER THE INTERNET FOR COMPANIES
Excitel - new level of communication
25 July 2015 05:38 PM Как и зачем использовать микрофон Excitel

How and what for you need to allow using a microphone for making call in the browser?

Why do you need to allow using a microphone?

For making call from the site you need to allow the browser to use a microphone. Calls are completely safe, because the browser sends the sound from your microphone only with your permission.

Why does the browser requests the permission to the microphone?

This is due to features of browser work and its security policy. Browsers do not give access to computer resources (disk, video camera, audio devices, etc.) by default. For this reason the browser asks for your permission when you try to call.

Using the microphone in the Google Chrome browser

After clicking "Call" or "Answer" button the dialog box with request to use the microphone appears on the screen:

appears on the screen

After clicking "Allow" the call will be initiated and you will be able to speak with the called subscriber via the Internet.

Using the microphone in the Mozilla Firefox browser

After clicking "Call" in the browser the following window with request to use the microphone appears on the screen:

Mozilla

After clicking "Share selected device" or “Always share” the call will be routed to the operator and you will be able to talk to him.

If you accidentally or not click “Don’t share” or “Not now” in that window then the call will be failed.

To call again just refresh the call page or click the microphone button:

page or click the microphone button

Using the microphone in the Opera browser

If you make calls in the browser (after clicking "Call" button) the following window will appear:

the following window will appear

Click  “Allow” to make a call.

Enjoy communication with customers!

If you still have problems with setting up the microphone in your browser  this article may help you: "What to do if access to the microphone in the browser is denied?"

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